Returns & Exchanges
Due to the digital nature of our sewing patterns, all PDF downloads are final sale and non-refundable. For physical goods, we accept returns within 30 days of purchase provided items are in their original, uncut condition.
Return Process
- 1.Review Policy
Verify that your item is eligible for return by ensuring it is a physical product and remains in its original, unopened packaging.
- 2.Contact Support
Email our customer care team with your order number to request a Return Authorization and receive the correct shipping address.
- 3.Pack and Ship
Carefully package your items to prevent damage during transit and ship them back to us using a trackable mailing service.
- 4.Receive Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
